At Autolith, customer satisfaction is our top priority. We're committed to ensuring that you have the best possible experience with our products. If you encounter any issues or have questions, our team is here to assist you. Reach out directly through our contact page or email us at info@autolithinc.com. Thank you for choosing Autolith and supporting our vision!
Technical Solutions
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Autolith Device is not detected in Autolith Command Center or Bluetooth Settings
Ensure the device is powered on, and its battery is
sufficiently charged.Ensure Bluetooth connectivity is active on your PC.
Restart your Autolith device.
Restart the Autolith Command Center software.
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Autolith Device is connected but does not change the orientation of its bound display
Restart the device and software.
Ensure the device is bound to a display in Autolith Command
Center. -
Autolith Device is connected but changes the orientation of the wrong display
Ensure the device is bound to the correct display. If not,
then rebind the device to the desired display in Autolith Command Center. -
Autolith Command Center will not open
Ensure Autolith Command Center is not running in the
background on your PC (check the system tray in the bottom right corner of your
taskbar).Restart your PC.